Manager,Volunteer Services in West Palm Beach, Florida, US at MorseLife Health System

Date Posted: 1/25/2018

Job Snapshot

Job Description

Express Your Inner Greatness Within a Great Place to Work!


Every day, the skill, intelligence and energy of non-medical professionals compliments the brilliance and compassion of our doctors, nurses and clinicians at MorseLife Health System. The result? A total team effort that has firmly established us as the 5-star leader in quality, senior-focused care for over 30 years now. There are so many ways to use your talents to make a difference at MorseLife.

Teamwork. Passion. Impact. Leadership. Quality. Customer Focus. These are more than just our guiding attributes. They’re the values shared by each member of our team – and the principles behind our success as a 5-Star, Gold Seal, nationally recognized senior care provider. If these traits resemble you as a whole, you may be an excellent match for our most current opportunity:


Manager, Volunteer Services


Responsible for the oversight, coordination, and supervision of the activities of volunteers in both patient care and non-patient care settings. Provides volunteer support and serves as liaison to volunteers, team members and facility staff.


How to make an impact:

  • Selects, assigns and schedules volunteers to meet patients’ and/or families’ needs or requests; ensures volunteers are staffed to meet assistance requests; conducts regularly scheduled meetings with assigned volunteers, providing on-going training and support as needed.
  • Surveys teams to regularly assess for volunteer assistance; designs and implements community volunteer recruitment plan with help of team leaders; promotes utilization and integration of volunteers with teams; assists with coordination of life enrichment events; evaluates all aspects of volunteer programs to ensure effectiveness, and recommends changes as appropriate.
  • Maintains accurate documentation of volunteer assignments including documentation of hours served; charts volunteer assignments on transdisciplinary plan of care; updates patient plan of care in clinical team conference; reviews and evaluates volunteer documentation for quality and timeliness; reports volunteer activity at team conferences; completes all requisite documentation and electronic medical records according to agency standards.,
  • Assists with recruitment, selection and training of volunteers; precepts and assists with volunteer orientation and in-service training as assigned; assesses the volunteer’s working relationship with assigned team and staff; evaluates volunteers annually in consultation with teams; oversees demonstration of volunteer competencies on assigned teams.
  • Identifies community outreach opportunities such as job fairs, festivals and other community events, and assists with networking and presentations in the community; assists with and participates in volunteer recognition programs, special events and other projects as assigned; participates in large and small scale event planning; serves on committees as assigned.
  • Maintains accurate records and files, and provides timely statistical data and activity reports on volunteer participation; completes all appropriate documentation.
  • Performs other duties as required.
  • Consistently demonstrate positive customer-service responsiveness according to agency standards.
  • Promote and comply with organizational practices related to diversity matters.

Job Requirements

What you’ll bring to the table:

  • Bachelor's degree in Human Services, Social Work, Public Administration or related field
  • Minimum of 3 years’ experience;
  • Knowledge of adult learning principles and program evaluation techniques and methods, preferably related to volunteer and/or social-service delivery programs
  • Ability to establish and maintain effective relations with others
  • Ability to exercise directions and good judgment in applying and interpreting agency policies and procedures 

MorseLife is ideal for professionals looking to express their own Inner Greatness. Has your Inner Greatness yet to be noticed? Come join our team and we’ll help you make an impact and surpass even your own expectations!


Apply Now!


MorseLife is an Equal Opportunity Employer